Rules, Discipline, and Conflict Resolution
KMUD Problem Solving Procedure | Enter the gallery |
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| KMUD Problem Solving Procedure |
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With three transmitters in operation, KMUD serves several counties in Northwestern California. KMUD is owned and operated by Redwood Community Radio, Inc. a non-profit corporation. We've been broadcasting since May 28, 1987. Our programming (90% of which is produced locally) includes music of all kinds (roughly 75% of airtime); news of the region and beyond; public affairs and call-in talk shows. KMUD is composed of over one hundred and twenty volunteer programmers and six full-time staff. KMUD REDWOOD COMMUNITY RADIO, INC PROBLEM SOLVING PROCEDURE Updated with Board Approval 12/16/1997 Step 1: Before seeking action from either the Personnel Committee or Mediation, staff and volunteers should seek resolution of their dissatisfaction by informal discussion directly with the other people involved. Step 2: When an informal discussion does not resolve the problem, the next step is to speak with the immediate supervisor within the department effected, ie) Programming problems go to the Programming Director; difficulties with a specific category of programming should go to the department head. If the problem is with another programmer or staff, the Station Management should be contacted. Mediation is also offered if the parties involved so request. Step 3: Contact one of the three Staff Representatives to the Board of Directors. Step 4: If none of the above steps resolve the difficulty, the Personnel Committee should be contacted, and the Committee will hear all sides of the issue and will render a decision in a timely manner. Step 5: If the decision of the Personnel Committee does not resolve the problem, the Board of Directors should be informed, and the Board will take whatever action is deemed appropriate. If there exists a problem in communicating with one’s immediate supervisor, the Personnel Committee may be contacted directly- after Step 1 has been taken. All requests for formal resolution of grievances must be made within 30 days of the originating incidence, unless vacations or unforeseen situations arise which could postpone the timely hearing. To avoid conflict of interest, Personnel Committee members with close ties to either aggrieved parties, or if directly involved in the issue under consideration, will excuse themselves from proceedings. Other potential members may excuse themselves on any basis. |